• Is there any charge to take the course?
• Can I register two people with the same email address?
• I've forgotten my password!
• Can I receive copies of the programs that are archived?
• What organizations accept CMS CEUs?
• Is there tech support available?

Is there any charge to take the course?

There is no charge to take a CMS course

Can I register two people with the same email address?

No. We need some personal information that is uniquely belonging to one registrant, and no more. If you do not have an email address of your own, one of the free services will be more than adequate for your needs. Yahoo! Mail, Hotmail, and Google GMail are just some of the many free email services.

I've forgotten my password!

If you've forgotten your password, follow this link to the lost password page. Enter the email address with which you signed up, and a password reminder will be mailed to you.

Can I receive copies of the programs that are archived?

To obtain copies of the program, please call the National Technical Information Services at 703-605-6186.

What organizations accept CMS CEUs?

CMS is an International Association for Continuing Education & Training (IACET) authorized CEU provider. Organizations accepting IACET CEUs are located at http://www.iacet.org/resources/accept_ceu.htm.

Is there Tech Support available for this website?

• You MUST register! All participants must register to take the online tests and view the webcasts
• You supply a password of your own choosing when registering
• Remember that all fields are case-sensitive when logging in. This means that "Bob", "BOB", and "bob" are all treated differently by the computer
• If one is available, you must take the pre-test before you will be able to view the program
• If there is no link to a pre-test, and you see a webcast link, there will be no pre-test for that program
• There are NO PAPER-BASED SOLUTIONS. All tests and evaluations must be filled out online
• Refresh your browser page before attempting to view the webcast
• To start with a clean slate, reboot your computer and try opening ONLY your browser, and try to view a webcast

Please email cmselearning@altruistmedia.com for tech support that is not solved by one of the bullet points above. The system will respond to you with a trouble-ticket number. Please respond to that email with any further comments regarding your issue. You will get a response from a live person within a few hours.